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The Learners Pathway
Privacy Policy

Updated November 2025

This Privacy Policy describes how The Learners Pathway (“TLP,” “we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website, programs, and related services.

By accessing or using our website or enrolling in any of our programs, you consent to the practices described in this Privacy Policy.

1. OUR COMMITMENT TO PRIVACY

At The Learners Pathway, protecting your family’s personal information is our top priority.
We collect only the information necessary to deliver our educational programs, communicate effectively with parents, and maintain a safe and secure learning environment for all students.

TLP reserves the right to update this Privacy Policy at any time. If changes are made, the “Updated” date above will reflect the revision. Please review this page periodically for updates.
 

 

2. INFORMATION WE COLLECT

We collect limited personal information to administer our services. This may include:

  • Parent/Guardian Information: name, phone number, email address, and payment details for registration and communication.

  • Child Information: name, age, grade level, and program enrollment details.

  • Payment Information: used for processing tuition and material purchases. All financial transactions are handled securely through trusted third-party payment processors (e.g., Stripe, PayPal, or similar).

  • Program Records: attendance, progress, and communication related to the student’s participation in TLP programs.

  • Media Consent (if granted): photographs, video, or student work shared for educational or promotional purposes.

We do not collect or store sensitive payment data such as complete credit card numbers on our servers.
 

 

3. HOW WE USE YOUR INFORMATION
 

We use the information collected to:

  1. Register and manage your child’s participation in TLP programs.

  2. Communicate important updates, schedules, and progress reports.

  3. Provide invoices, confirmations, and receipts.

  4. Deliver educational materials and digital resources.

  5. Improve our programs and customer experience.

  6. Comply with applicable legal and safety obligations.
     

We may also use de-identified data (without personal identifiers) for internal reporting or research on educational outcomes.
 

 

4. INFORMATION SHARING

We do not sell, rent, or trade personal information to third parties.

We may share limited information only in the following circumstances:

  • With trusted third-party service providers who help operate our programs or website (e.g., payment gateways, CRM systems, learning platforms).
     

  • When required by law or to protect the rights, safety, or property of TLP and its users.
     

All third-party partners are bound by confidentiality and data protection agreements.
 

 

5. DATA SECURITY

We use commercially reasonable safeguards — including encrypted communication, secure databases, and restricted access — to protect the personal data we collect.
However, no online platform or data transmission is 100% secure, and you acknowledge that information shared electronically carries inherent risks.
 

 

6. COOKIES & ANALYTICS

Our website may use cookies or analytics tools (such as Google Analytics) to improve user experience, monitor website performance, and understand visitor engagement.
Cookies do not store personal information unless you provide it voluntarily.
You can adjust or disable cookies through your browser settings at any time.
 

 

7. LINKS TO THIRD-PARTY SITES

Our website may contain links to other educational platforms, partner sites, or external resources (e.g., Book Creator, Microsoft Reading Coach, TED-Ed Clubs).
We are not responsible for the privacy practices or content of these external websites.
We encourage you to review the privacy policies of any linked sites you visit.
 

 

8. CHILDREN’S PRIVACY

We are committed to protecting the privacy of children and comply with all applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

Personal information about children is collected only with the consent of a parent or legal guardian and is used solely for educational purposes within The Learners Pathway programs.
If you believe your child’s data has been collected without your consent, please contact us immediately at info@thelearnerspathway.com for prompt review and deletion.
 

 

9. ACCESSING OR UPDATING YOUR INFORMATION

You may request to review, correct, or delete your personal information at any time by emailing info@thelearnerspathway.com.
We will respond to all requests within a reasonable timeframe and in accordance with applicable laws.
 

 

10. POLICY FOR MEDIA & COMMUNICATION

If you have provided media consent, The Learners Pathway may use photos, videos, or student work to celebrate learning outcomes, share educational initiatives, or promote community events.
If you wish to withdraw this consent, please email info@thelearnerspathway.com with the subject line “Withdraw Media Consent.”
 

 

11. CHANGES TO THIS POLICY

The Learners Pathway may modify this Privacy Policy as our programs or technology evolve.
Any changes will be posted on this page with an updated revision date.
Continued use of our website or services following any update constitutes acceptance of the revised policy.
 

 

12. CONTACT US

For any privacy-related questions, concerns, or data requests, please contact:

📧 info@thelearnerspathway.com
📍 9723 45th Ave NW, Edmonton, AB T6E 5V8
📞 780-902-6033

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